Staff Handbook

Having a staff handbook is vital for training new staff members and for equitably enforcing store guidelines - yet many stores put off tackling this task. This class from the Store & Operations Management Course will show you models, discuss the most important information to include, and get you started building your own!

You'll have a 30 day viewing window for this class.

PBS courses are supported by the Indie bookstore industry, and are intended only for owners and staff members at Independent Bookstores that are members of their regional trade associations and/or of the American Booksellers Association.